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Limited Warranty

For in Warranty Repair

Please follow the below instructions:

  1. Obtain a Return Authorization Number (RMA number) by calling us at 02-529-1770 or email us at info@beautytribe.com.

  2. Fill out the Warranty Repair Form

  3. Send us:

    1. The Warranty Repair Form

    2. Beauty Tribe® brand product

  4. Send your product to our warehouse at:

    Oishi Sisters Co., Ltd.
    60/77 Navanakorn Industrial Zone 2
    Klong Luang, Luang Nueng
    Pathumthani, Thailand 12120
  5. We will contact you about your repair or replacement!

Limited Warranty Terms and Conditions

  1. All above Warranty Repair Instructions are followed.

  2. Beauty Tribe® will repair or replace (at our option) Beauty Tribe® products free of charge for twenty-four (24) months from the date of purchase if they are defective in workmanship or materials.

  3. This warranty does not cover: (1) damage due to misuse or abuse, such as incorrect voltage supply, dropping, or neglect in safety precautions; (2) tampering, such as repair or attempted repair.

  4. The product is registered within 21 days after purchase.

  5. The product is purchased with an authorized seller of Oishi Sisters Co., Ltd.

  6. The original serial numbers on the product have not been removed or otherwise tampered with.

  7. Postage to send the product to Oishi Sisters Co., Ltd. is non-refundable and must be post marked no later than 24 months after purchase of the Beauty Tribe® brand product.

  8. No collect returns for postage are accepted.

  9. No responsibility will be accepted for late, lost, stolen, misdirected or damaged product.

  10. Shipments back to the customer will be paid for by Oishi Sisters Co., Ltd.

  11. Please allow 4-6 weeks to process the repair or replacement.